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1.
This Is Service Design Doing : Using Research and Customer Journey Maps to Create Successful...
This Is Service Design Doing : Using Research and Customer Journey Maps to Create Successful... by Stickdorn, Marc, Hormess, M... ISBN: 9781491927182
$33.41 Own it? Sell it back for $0.84
2.
This Is Service Design Doing : The Methods Companion
This Is Service Design Doing : The Methods Companion by Stickdorn, Marc, Hormess, M... ISBN: 9781492039594
$23.88 $15.00 Own it? Sell it back for $7.77